Resolved -
This incident has been resolved.
May 16, 14:34 UTC
Update -
We are continuing to monitor for any further issues.
May 16, 12:06 UTC
Monitoring -
Our cloud provider has resolved the underlying network issue. As a result:
* Our dashboard is now fully operational.
* Our processing engine is recovering and working through its backlog.
We are continuing to monitor the situation and will post a final update once full recovery is confirmed.
Thank you for your understanding.
May 16, 09:38 UTC
Update -
We are currently experiencing an incident that is affecting the availability/performance of our services. The issue has been traced to a broader incident on our cloud hosting provider’s network, which is impacting multiple services.
We are working on a workaround.
We actively monitor the situation and will provide updates as we receive more information from our provider or when our workaround is ready.
Thank you for your patience.
May 16, 07:36 UTC
Update -
We are continuing to investigate this issue.
May 16, 07:08 UTC
Investigating -
We've spotted an issue with our dashboard and our events processing. We're currently investigating the issue, and will provide an update soon.
May 16, 06:43 UTC